Congrats to staff, you lost customers and will lose more in the future (as I will tell everyone I know) over $15. Guess they are more worried about the sloppy drunks jamming up the entrance while they are smoking their nasty cigarettes, then family friendly groups.
PS.... as evidenced by the comments from the owner, they just want to try to protect their online image. They’ve seemed to of lost the business sense of satisfying their customers.
Listen.. Freedom is here to enjoy the sweet nectar. Inviting and renovated bar. Same great ppl. Dream team bar family because life is free here. Enjoy...Got to add. Drinks are the beatpriced from e- w
Let’s not forget his failure to address the issue of the sloppy drunks lining the entrance. Remember, this place is all about money and drunks pay good money to get drunk.
Then, because of the time, a player had to leave soon after arriving, part way through the first game. Another player who arrived late was going to just take their place. The desk staff refused to give this player bowling shoes without paying another $15. A staff member said “everyone knows” about the times for cosmic bowling, after I discussed the issue with the misinformation. Staff member said “we don’t make any exceptions”. He made no effort to try to positively resolve the matter.
Very poor service by staff. Set up a team event to attend cosmic bowling. Staff told us earlier in the week it was $9 per person from 7p-9p on a FRI night. We then find out the day of that it’s $15 per person and from 9:30p-11:30p. We lost several players who were going to attend, due to the bad info by Dunedin Bowling Lanes staff.
Well, poor service and not so nice staff results in our group going to a different bowling alley in the future, as why should we make an “exception” for poor handling by staff. If I could give zero stars, I would.
The Lane was down so yes, someone from the group did go up them, they apologized for anything that happened (not knowing all the details) and asked that the Lane be fixed. The owner here seems to be twisting things to benefit his online presence.
Great bowling alley!! Staff is friendly, lanes are well kept and clean! They have great karaoke in the lounge on Friday and Saturday nights!
Nice lenses, clean bedrooms, friendly bartenders. Good place for a child's birthday party too
Wow! What a clean, friendly and professional bowling center. Cosmic bowling Friday and Saturday night is always a hit with the family. Bartenders make great drinks for reasonable prices! All the equipment, including the shoes, are all new. This is our go to bowling center in Pinellas County. They also have a bowling league for everyone, including kids!
Dunedin Lanes is a US Bowling Alley based in Dunedin, Florida. Dunedin Lanes is located at 405 Patricia Ave, Dunedin, FL 34698, USA.
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