Everything about my stay was all but perfect. A small rattle in the condenser of the micro fridge all night long (I only heard it because it was "pin drop" quiet outside). So I would have to give it 4 3/4 stars. Please fix the rattle. Will definitely plan another stay at this hotel in the near future!
Spacious room. Was a pet friendly room. No carpet just tile etc, so it was clean. Good breakfast. Could use central a/c. Instead of the old wall unit,which was bit noisy. Room not serviced one day.
The day I was to check into my hotel, I receive a call from an elderly lady who claimed she worked for this hotel and that my card did not work and she needed another card. It seemed strange to me because I was not comfortable giving another card on top of one I already gave. I told the very rude lady that I know my card had plenty enough money in my account and there was no way it should be declining. She rudely told me she was going to give our room up and not hold our reservation. My husband who had been driving already for 8 hours advised her that he would be there in 2 hours and we would be able to sort this out. The lady was very adamant about wanting another credit card. We did not give in to her request. Upon arriving after the wedding, we went to check in and the card that the elderly lady claimed did not work, worked perfectly fine at the front desk. The customer service from the front desk was absolutely horrible. The staff was not friendly and were very bossy. After receiving our keys and going to our room, we were immediately disappointed. The 2 bedroom suite we booked was not even facing the water. We were looking out into the busy parking lot. As a matter of fact after speaking to the front desk, she assured me that not a single room is on the water! The photos are deceiving! No room faces the water at all. Its a breezeway you walk down to see the water. So the view for our nice suite was a busy and loud parking lot and streets. The windows looking out to the street were so dirty you could barely see anyway. There was no excuse for the windows and how dirty they were. There is a ledge and the windows could easily be cleaned by the staff. The ceiling fans were extremely caked up with dust and have clearly not be cleaned in quite some time. Our vent in the bathroom sounded like a drag strip runway when it was cut on. Not to mention, that the entire rooms were cement and they did not have nearly enough furniture inside to isolate the sound. You could hear both sides of the other rooms very clearly. I could tell you what they were even watching next door on TV just by the sounds coming through the walls. You could hear everything. It was awful. Be advised that the pictures that are proposed for this particular hotel are very very deceiving. There is not a single room on the water or that even has a view of the water. We spent way too much money on a suite that was a horrible experience. I hope by my review I can save someone else from this nightmare that we had. This hotel needs a lot of maintenance put into it and they need to hire friendlier staff.
I am uncertain of where to begin. I will just start from the beginning. I found this particular hotel on-line and like very much what I saw and read in pictures and amenities. We had a wedding to attend in Dunedin so I wanted somewhere within nice traveling distance to the wedding location and somewhere nice to stay at after the wedding. After searching for a couple of hours, we decided to stay at this Best Western. We wanted the best of the best so decided on the 2 bedroom suite they offer due to several people in our party. The price on this suite was extremely high but I figured by the look of the pictures it would be a nice stay. I booked online with my credit card and received a confirmation number for my date. So it begins...
Was only there for a wedding, the banquet facility was very nice. Dock area for outside wedding was set up nicely, staff was friendly. Food was seriously good! Surprisingly, everything that was served was too notch, especially the roast beef. Upstairs room was great for the size wedding we had, really well done by their staff.
This is a very nice place to stay. The rooms are beautifully remodeled, comfortable, and fully stocked.The location is perfect too. We had a view of the water outside our room. Plus, we were walking distance to the harbor and downtown Dunedin. We will definitely be back to visit here!
Best Western Plus Yacht Harbor Inn is a US Lodging based in Dunedin, Florida. Best Western Plus Yacht Harbor Inn is located at 150 Marina Plaza, Dunedin, FL 34698, USA.
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